At th89, we believe that online gaming should be a source of fun and relaxation — not stress, debt, or problems in daily life. That is why Responsible Gaming is more than just a slogan for us; it is at the core of how we operate this platform every single day.
We understand that a small number of users may struggle to control their gaming habits. This is nothing to be ashamed of — it is a real health issue that can affect anyone. That is why th89 provides a range of self-control tools, practical guidance, and support channels accessible directly from your platform.
This page is your primary reference resource. Take a moment to read through it — because understanding how to play responsibly is the first step to ensuring a lasting and enjoyable gaming experience.
The th89 platform is intended for adult users aged 18 years and above only. Every account goes through a KYC verification process to ensure compliance with this age requirement.
Six key features we have specifically designed to help you stay in control at all times.
Set the maximum deposit amount you can make per day, week, or month. Once the limit is set, our system will block any transaction that exceeds the amount you specified — no exceptions.
Set time reminders and session limits so you do not unknowingly spend hours on the platform. Once your set time limit is reached, the system will display a reminder notice and allow you to decide whether to take a break.
If you feel you need to take a break from the platform, use the self-exclusion feature to block access to your account for a period of your choice — whether a few days, a few weeks, or permanently. Requests are processed immediately.
Set the maximum loss amount you can afford within a given period. Once this limit is reached, your account will be automatically blocked from continuing to wager until the limit period expires — protecting you from further losses.
Receive periodic notifications summarising your account activity, including total amount spent, time played, and win-loss records. This information helps you make a clear assessment of your overall playing habits.
Th89's trained support team is ready to help you activate any self-control tools or simply have a chat about your concerns. No question is too small — we are here for you at all times, day and night.
Problem gambling isn't always easy to spot, especially in the early stages. Here are some signs that your playing habits may need serious attention:
Feeling anxious, irritable, or restless when unable to play
Frequently playing to relieve stress, sadness, or extreme boredom
Borrowing money or selling assets to fund wagering
Lying to family members or friends about the amount of time and money spent
Repeatedly trying to stop or cut down on gaming but failing to do so
Neglecting work, family, or personal health responsibilities in favour of playing
If you recognise yourself in any of the signs above, please contact the th89 support team or use the self-exclusion feature now. The sooner you act, the easier the situation is to manage.
Take two minutes to answer the following questions honestly with yourself. This is not a test — it is a mirror for personal reflection.
If you answered "Yes" or "Sometimes" to any of the questions above, we encourage you to use th89's self-control tools or contact our support team for a confidential discussion.
These simple habits can make all the difference between an enjoyable gaming experience and one that becomes a burden.
Decide how much you're comfortable spending before opening the platform. Think of it like a movie ticket — entertainment money you're fine with losing even if you don't win.
Avoid opening the platform when you are feeling sad, angry, stressed, or extremely tired. Decisions made in an emotionally unstable state are rarely sound ones.
Get up, stretch, drink some water, or do something else for a while. A short break helps you return with a clearer mind and better focus.
Winning and losing are both part of the gaming experience. Do not try to "chase back" losses with bigger bets — this is the fastest way to lose even more.
Th89 provides deposit limits, time limits, and loss limits directly from your account settings. Activate these tools now — before you need them — not after a problem arises.
Make sure online gaming is just one of many entertainment activities in your life. Set aside time for hobbies, family, sports, and other social activities so that gaming does not become your only source of enjoyment.
If you feel your gaming habits are starting to affect your life, do not keep it to yourself. Speak to a family member, a close friend, or contact the th89 support team directly for assistance.
All these protection tools are accessible directly from your th89 account settings page. No fees, no approval required.
Login → Account Settings → Game Controls → Deposit Limit. Select a period (daily/weekly/monthly) and enter the maximum amount. Takes effect immediately.
Account Settings → Game Controls → Time Limits. You can set a daily session limit in hourly units. The system will display a warning 10 minutes before the limit is reached.
Set the maximum loss amount you are willing to accept. Once the limit is reached, your account is automatically blocked from placing additional wagers until the limit period ends.
Choose a break period from 24 hours to 30 days. During the break, your account cannot be used for any wagering activity. Bonuses will not expire during the break.
For more serious cases, you may apply for permanent self-exclusion. Your account will be permanently closed and all remaining balances returned. This process cannot be reversed.
Not sure how to use the tools above? Contact our support team via live chat. We'll help you activate the controls that best suit your needs.